Collection: Return & Refund Policy

DC Computers Return Policy - Used computers and monitors may be returned within 14 calendar days from date of purchase. New computers, monitors, iPads, tablets, phones, hard drives, keyboards, mice, cases, covers, accessories, or miscellaneous items are not returnable. Items must be returned to DC Computers within 14 calendar days of purchase. All products must be returned in the same condition they were purchased and all chargers and accessories must be included. DC Computers will assess a 15% restocking fee on all returns within the 14-day period. No returns will be accepted out of the 14-day period.  No other products can be returned. This includes, but is not limited to: hard drives, adapters, RAM, optical drives, cables, chargers, cases, mice, keyboards and any miscellaneous parts not listed. Purchases made with credit card will be refunded to the same card used for purchase. Under no circumstance will a refund or return be granted without the original receipt. Customer MUST bring their receipt in for a refund or return on any kind. All items presented for refund or return must be presented with original receipt at time refund is granted. No exceptions. Customers will be responsible for return shipping.

Exchanges: Exchanges for computers will be accepted within 14 calendar days from date of purchase. Exchanges are only valid for computers. No other products can be exchanged.